Effective January 1, 2021

Goupil & Cie takes appropriate and reasonable technical and organisational measures to protect your personal data and to ensure the security of processing systems and services against unauthorised or unlawful use, alteration, unauthorised access or disclosure, accidental or wrongful destruction, and loss. Those measures include the use of:

• ID/password system;
• Passwords to protect webpages that contain sensitive data;
• Password encryption;
• Firewalls and antiviruses;
• Hypertext Transfer Protocol Secure (HTTPS) encryption;
• Secure Socket Layer (SSL) encryption technology.

While we are committed to make reasonable efforts to protect your personal data and its confidentiality, and ensure the security of processing systems and services, we would like to recommend you to adopt the general security precautions and practices mentioned below when creating and/or using your online account on our https://www.goupilauction.com website and mobile applications, responding to email communication and related correspondence to ensure that your online security and account information are not compromised via your computer or mobile device, which include but are not limited to:

• Personally enter the domain name of the https://www.goupilauction.com website in your browser to log onto our website or verify the domain name and Uniform Resource Locator (URL) of the webpages you visit to ensure their correct spelling.
• Before entering your log-in credentials, always ensure that you are visiting the https://www.goupilauction.com website.
• Create a strong account password that cannot be easily guessed for your account and change your password on a regular basis.
• Do not display your account login details in a manner that is visible to others.
• Do not share your account login details with any other person.
• Do not use the same user ID/password for different websites, applications or services.
• Log off the online session when the session is no longer required.
• Enable your computer’s screen saver with password protection or lock your computer screen when it is not in use.
• Do not leave your computer unattended.
• Avoid downloading or installing any software or files and/or running programs from unknown sources.
• Do not open, run or install any email attachments or click on any links in suspicious or unsolicited emails.
• Scan any email attachments by using your virus detection software and immediately delete any suspicious email messages that have attachments.
• Do not use public computers or publicly accessible computers or any devices which cannot be trusted or which you are unsure if safe to use.
• Do not connect to unsecured or publicly available WiFi to access your online account or perform financial transactions.
• Do not allow your web browser and/or mobile device to store or retain your log-in credentials.
• Remove file and printer sharing in computers, especially when connected to the internet.
• Do not reply to requests to provide your online account user ID or password with us since those account login details are never by asked by us.
• Verify the email address of senders to ensure the correct spelling of the email domain name “@goupilauction.com” to avoid phishing attempts.
• Only click on hyperlinks from messages and emails if they are from a trusted source.
• Take extra caution in safeguarding your mobile device, which may be more prone to being misplaced, lost or stolen than your computer.
• Do not disclose your personal, financial or credit card information to untrustworthy or suspicious websites.
• Protect yourself against computer viruses by installing the latest spyware detection, virus detection and firewall software.
• Update your Operating System, spyware detection, virus detection and firewall software regularly with security patches or newer versions.
• Consider the removal of junk or chain emails.
• Make a regular backup of your critical data.
• Consider the use of personal encryption technology to protect highly sensitive and confidential data.

Your role in ensuring safeguarding and good security measures is critical. Your fraudulent act or gross negligence may cause losses for which you will be fully liable.

If you have any doubts about a website or an email that appears to be related to Goupil & Cie, contact us at enquiries@goupilauction.com. All requests will receive a response as swiftly as possible.